“Frank was the only person who was willing to give me a quote for the repair work over the phone. All the other places wouldn't do so, giving me the round about of how they needed to see the car etc to estimate the cost. That would normally be the case, except I had very precise work that needed to be done, there was no guestimation involved. I gave them my exact year/make/model and told them the entire rear bumper needed to be replaced period. I would think that was enough information to provide the estimate. While others gave me the usual talk,. Frank clearly told me how much it would cost. His quote was 20% less than the other body shops. He told me he would go ahead and order the part, have it painted and all ready, so that I wouldn't need to keep my car in his shop for more than a few hours (again the other shops told me it would take anywhere between 2-4 days). Frank stuck to his quote and timelines. On the day of the repair, he gave me a ride home after I dropped off my car, and a couple of hours later came back and picked me up. If you are looking for no drama, no nonsense repairs, with someone who is honest and trust worthy, Frank should be a good bet”